IT Professional & Cloud Support Engineer

JOSUA S

AWS ยท DevOps ยท IT Support ยท Full Stack

Results-driven IT Professional with hands-on experience across Technical Support, System Administration, AWS Cloud, DevOps, Networking, and Full Stack Web Development. Building reliable systems and scalable digital products.

IT Support System Administration Full Stack Dev AWS Cloud DevOps Networking Linux Freelancer
4+
Years in IT
3
Active Roles
30+
Tech Skills
99.9%
Client Satisfaction
Josua S
5+
Companies
2026
Active

Who I Am

I'm a passionate IT Professional and Full Stack Web Developer with experience in Technical Support, System Administration, AWS, DevOps, Networking, and modern Web Development.

Alongside my professional career, I work as a Freelance Web Developer, designing and developing complete business websites, admin dashboards, secure payment integrations, and scalable web applications.

I enjoy transforming ideas into fully functional digital solutions while ensuring excellent performance, security, and user experience.

๐Ÿ–ฅ
IT Support
๐ŸŒ
Full Stack Dev
โ˜
Cloud & DevOps
๐Ÿ”ง
System Admin
๐Ÿ“ก
Networking
๐Ÿ”
Security Basics

Core Strengths

IT Technical Support95%
System Administration90%
Full Stack Development70%
Networking88%
AWS & DevOps90%

Experience

A journey across IT support, infrastructure, cloud, and freelance web development โ€” building expertise at every stage.

๐ŸŒ Freelance Full Stack Web Developer
Jan 2026 โ€“ Present
Freelance โ€” Self-Employed
Remote / Coimbatore, Tamil Nadu
ReactNode.jsMongoDBREST APIJWT AuthPayment GatewayDevOps
  • Developed responsive, modern, high-performance websites for clients
  • Designed professional UI/UX interfaces with focus on user experience
  • Built frontend apps using HTML5, CSS3, JavaScript, React, Bootstrap
  • Developed backend with Node.js, Express.js, and MongoDB
  • Built secure Admin Panels with role-based authentication
  • Integrated Razorpay, Stripe & PayPal payment gateways
  • Built CRUD-based management systems and dynamic dashboards
  • Developed REST APIs for frontend and backend communication
  • Implemented JWT authentication and secure login systems
  • Managed hosting, deployment, and domain configuration
  • Configured SSL certificates and website security
  • Optimized websites for speed, SEO & mobile responsiveness
  • Delivered production-ready websites with 100% client satisfaction
  • Provided post-deployment technical support and maintenance
โ˜ AWS & DevOps Cloud Intern
Jan 2026 โ€“ Present
Pumo Technovation India Private Limited
Coimbatore, Tamil Nadu
AWS EC2S3IAMDockerKubernetesTerraformCI/CDLinux
  • Working with AWS cloud infrastructure (EC2, S3, IAM, VPC)
  • Deploying applications using CI/CD pipelines
  • Implementing Docker containers and Kubernetes fundamentals
  • Linux server administration and troubleshooting
  • Infrastructure automation using Terraform
  • Git version control and GitHub workflows
  • Monitoring cloud resources and supporting deployments
  • Collaborating with development teams on cloud solutions
๐Ÿ–ฅ IT Technical Support Engineer
Jun 2024 โ€“ Present
DEX IT Global Limited
Coimbatore, Tamil Nadu
L1/L2 SupportWindows 10/11Linux/RHELActive DirectoryOffice 365NetworkingRemote Support
  • Providing L1 and L2 technical support to enterprise users
  • Installing, configuring, troubleshooting Windows 10 & Windows 11
  • Supporting Ubuntu Linux, RHEL, and other Linux distributions
  • Managing Active Directory users and permissions
  • Microsoft Office 365 support and Outlook configuration
  • Hardware diagnosis, replacement & BIOS configuration
  • Network troubleshooting โ€” TCP/IP, DNS, DHCP, VPN
  • Remote support via AnyDesk, TeamViewer, RDP
  • Incident management, ticket handling and SLA compliance
  • IT documentation, asset inventory and technical reporting
  • Antivirus installation and endpoint protection
  • End-user training and technical guidance
๐Ÿ”ง Computer Technician
Jun 2023 โ€“ Jun 2024
Karunya Institute of Technology and Sciences
Coimbatore, Tamil Nadu
HardwareMotherboardWindowsLinuxNetworkingLab Maintenance
  • Computer hardware servicing and motherboard troubleshooting
  • RAM, SSD, HDD replacement and upgrades
  • Windows and Linux installation and configuration
  • Networking support and cable management
  • Lab infrastructure maintenance and preventive maintenance
  • Printer support and software troubleshooting
  • Technical support for faculty and students
๐Ÿ‘” IT Supervisor
Oct 2021 โ€“ Jun 2023
NSEIT Limited
Tamil Nadu
IT InfrastructureNetwork AdminOnline ExamsTeam LeadAsset Management
  • Managing IT infrastructure and supervising technical operations
  • Network administration and system monitoring
  • Online examination infrastructure setup and management
  • Incident resolution and team coordination
  • Hardware management and software deployment
  • IT asset management and technical reporting

Services

From enterprise IT support to full-stack web applications โ€” delivering complete, production-ready solutions.

๐ŸŒ
Full Stack Web Development
Complete frontend and backend development using React, Node.js, and MongoDB.
๐ŸŽจ
UI/UX Design
Professional, modern interfaces with a focus on user experience and visual appeal.
๐Ÿ–ฅ
Responsive Web Development
Mobile-first, fully responsive websites optimized for all screen sizes.
โš™
Custom Admin Panel
Secure admin dashboards with role-based access control and reporting.
๐Ÿ’ณ
Payment Gateway Integration
Razorpay, Stripe, and PayPal integrations for secure online transactions.
๐Ÿ“Š
Dashboard & Analytics
Dynamic dashboards with real-time analytics, charts, and reporting features.
๐Ÿ”
Authentication & Security
JWT-based authentication, secure login, and role-based authorization systems.
๐Ÿ—„
Database Design
MongoDB schema design, data modeling, and database optimization.
๐Ÿš€
Website Deployment
Cloud hosting, server configuration, SSL setup, and domain management.
โ˜
Cloud & Server Config
AWS EC2, S3, and cloud infrastructure setup for web applications.
๐Ÿ”—
REST API Development
Scalable RESTful APIs for seamless frontend and backend communication.
๐Ÿ›’
E-Commerce Development
Complete online stores with cart, checkout, and payment integration.
๐Ÿž
Bug Fixing & Optimization
Performance tuning, bug fixes, and feature enhancements for existing sites.
๐Ÿ“ฑ
Mobile Responsive Design
Pixel-perfect mobile experiences across all devices and browsers.
๐ŸŒ
SEO Optimization
Technical SEO, speed optimization, and best practices for higher rankings.
๐Ÿ”ง
Maintenance & Support
Post-launch support, regular updates, backups, and continuous maintenance.
๐Ÿ“„
Portfolio & Business Sites
Professional portfolio websites and corporate web presence.
๐Ÿข
Corporate Websites
Enterprise-grade corporate websites with CMS and content management.

Skills

A versatile skill set spanning IT support, networking, cloud infrastructure, and modern web development.

Operating Systems
๐ŸชŸWindows 10 ๐ŸชŸWindows 11 ๐ŸงUbuntu Linux ๐ŸŽฉRHEL ๐ŸงLinux
Full Stack Development
๐ŸŒHTML5 ๐ŸŽจCSS3 โšกJavaScript โš›React ๐ŸŸขNode.js ๐Ÿš‚Express.js ๐ŸƒMongoDB ๐Ÿ…ฑBootstrap ๐ŸŒŠTailwind CSS
Technical Support
๐Ÿ–ฅDesktop Support ๐Ÿ’ปLaptop Support ๐Ÿ› Hardware Troubleshooting ๐Ÿ–จPrinter Support ๐Ÿ“žRemote Support ๐Ÿ“‚Active Directory ๐Ÿ“งOutlook ๐Ÿ“‘Microsoft Office โ˜Office 365
Networking
๐ŸŒTCP/IP ๐ŸŒDNS ๐ŸŒDHCP ๐Ÿ”’VPN ๐ŸŒLAN / WAN ๐Ÿ“กWi-Fi ๐Ÿ”ฅFirewall Basics
Cloud & DevOps
โ˜AWS EC2 โ˜Amazon S3 ๐Ÿ”‘IAM ๐Ÿ•ธVPC ๐ŸณDocker โ˜ธKubernetes โš™Terraform ๐Ÿ”„CI/CD ๐Ÿ™Git / GitHub

Tech Stack

Every tool I use to design, develop, deploy, and support modern IT and web solutions.

Contact

Available for freelance projects, full-time roles, and IT consulting. Let's build something great together.

๐Ÿ’ผ
Availability
Freelance & Full-Time Roles
๐Ÿ“ง
Email
josuas@outlook.com
๐Ÿ”—
LinkedIn
linkedin.com/in/josua-s
๐Ÿ™
GitHub
github.com/Josuas21-aws
๐ŸŒ
Work Mode
Remote / On-site

Ready for the full details?

Download my complete resume to review my technical background, core competencies, and professional experience.

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